Contact information
Contact Information
Overview
We're here to help. If you have questions about your order, our products, or any of our policies, please reach out using the details below.
Customer Support
Email: wakkazsupport@gmail.com
Phone: 072 039 9307
Response Time: We aim to respond to all inquiries within 24 to 48 business hours.
Order and Shipping Inquiries
For questions about order status, tracking, or delivery via Aramex, please email wakkazsupport@gmail.com or call 072 039 9307, with your order number included.
Returns, Exchanges, and Warranty Claims
For returns, exchanges, or warranty-related queries, please email wakkazsupport@gmail.com with your order number and a description of the issue.
Privacy and Data Requests
For questions about our Privacy Policy or to exercise your data rights, please email wakkazsupport@gmail.com.
General Inquiries
For partnerships, press, or any other questions not covered above, please contact us at wakkazsupport@gmail.com or 072 039 9307.
Business Address
5 Fountain Road, Tyger Valley, Cape Town, 7530, South Africa
Business Hours
Monday to Friday: 9:00 AM to 5:00 PM (SAST)